If you bought your product on Ebay, it doesn't have any warranty*.
Our W48 warranty only applies to the original purchaser with proof of purchase from an official reseller.
*If the Ebay seller you bought the item from is an official reseller/dealer then please contact them to arrange a warranty. Or, you may also call 1-800-881-3138 or e-mail: [email protected] and set up a warranty with us directly.