Normal wear and tear damage caused by misuse, improper care. or impacts/accidents are not covered by our warranty as manufacturing defects. Additionally, products may break outside of the warranty period. We are happy to repair your softgoods or bags at a reasonable cost. Losses or costs incurred as a result of loss of use are not covered.
If you feel that your item is damaged and it is not a result of wear and tear. Please set up a claim here.
*Please note that repairs do not fall under the W48 timeline.