If you use the return shipping label that is included on your packing list, you will not need a return authorization number to return an item, unless you've received several different deliveries and you'd like to return items from different deliveries. If you do not need to return items from different deliveries, or are only returning one item, simply package the item you would like to return, attached the new return shipping label to the packaging and send the item(s) back to us for credit. You will be charged $6.50 for the return shipping label.
If you do not have the return shipping label, we would recommend calling: 1-877-313-1977, for a return authorization number as it will ensure that we are able to process your return much faster.
It is also recommend to write your delivery number on the outside of the packaging or on the return form as well. The delivery number can be found underneath your packing list, or at the left-center of your returns form underneath the shipped-to address and order number. Please see image below for reference.