What is the timing of your billing?

Cards: Your credit card is authorized at checkout. If this authorization is not successful you will be notified at checkout and can use another card or payment type. 

If authorization is successful we then pass the order through a fraud and ID theft security system, if approved your order is processed and you will receive a confirmation email. 

If you have not received a conformation email within 12 hours of placing your order please contact us.

Your credit card will only be charged once your order has shipped. If your order ships from different warehouses, you may see multiple charges on your credit card. These multiple charges will total the original value of your order. 

 PayPal: Your chosen method of payment within PayPal is secured at checkout. Fraud and ID theft security checks are handled instantly by PayPal.

OUT OF STOCK ITEMS

If an item ordered is out of stock, you will receive an email detailing the item in question and how we can proceed. You will not be charged for this item. The authorization approved at time of check out will move from a ‘pending’ charge to completely gone in a few days, depending on your banking institution’s policy.

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