How can I contact a Burton Guide? Phone | Email | Live Chat | Telepathy*

Burton Guides are available between 8am – 6pm EST Monday – Friday (excluding US holidays).

We offer several ways for you to contact us.


We support English and French languages via email.


The live chat service, when available, is found at the bottom left of your screen or in the 'help' and 'contact us' sections of the site.


Our telephone support is currently available in English and French.

We offer a toll free line (1-800-881-3138) that allows you to call us for free. This is available to all North American customers, however sometimes mobile/cell phone operators charge for these calls. 

*Telepathy coming soon!

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